FAQ- TheOvenDoor.co  logo
FAQ- TheOvenDoor.co  logo

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Orders

Find the answers to your order questions here.

How can I make changes to my order?

Our fulfillment center works to process orders quickly. Because of this, we are not able to add or remove products once an order is placed. However, there may be some time to cancel the entire order. Please contact [email protected] within an hour

What should I do if a product was missing or I received the wrong product?

Oh no! If you didn’t receive an item you ordered, or if you received a product different from the one that you ordered, please contact us and attach a photo of your order so we can confirm the missing product or wrong item sent. Once we receive your

What should I do if I received a damaged item(s)?

If you received any items that were damaged in transit, please contact us and we’ll take care of the rest! Please send a photo of the damaged item(s) and your order number along with your message.

How do I unsubscribe from email and/or SMS?

We are sorry to see you go, but if you no longer wish to receive emails from us simply click the "Unsubscribe" button at the bottom of the email. To stop receiving SMS messages from us, simply reply back to the message with the word STOP. Both of the